Creative Solutions in Dynamic Municipal Problem Solving: Sanitation Dept.

Ten years ago, the there was an initiative to install more trashcans in the Downtown & Central Corridor areas with a promise that they would be emptied by the Sanitation Department at least three times a day. After an initial burst of hard work, the collection frequency dropped to once a day on a good week.

Residents and property owners complained. The solution? The Sanitation Department simply removed 60% of the trashcans.

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